ECOMOVE
UX CASE STUDY
DIS
COV
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01
DISCOVERY
With the increase in pollution, traffic congestion, and environmental concerns in large cities, people are seeking more sustainable and efficient ways to commute. How can we design an urban mobility solution that not only promotes the use of eco-friendly transportation but also seamlessly integrates into everyday life.
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01
DISCOVERY
01
DISCOVERY
VAL
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Users found the "Friends" feature confusing, with unclear purpose and functionality. Terminology like "Co2 Status," "Start Time," and "Preferred Route" caused confusion. There was information overload on the map, and users wanted clearer distinctions between routes, history, and bookmarks. Privacy concerns were also raised.
Our analysis of competitors revealed that CO2 tracking options are increasingly popular, suggesting a growing market interest in tracking carbon emissions. However, user interviews indicated limited direct demand for our app as initially envisioned. We had anticipated that a community feature might differentiate the app and attract users, but this aspect alone may not sufficiently address the market gap. These insights suggest that while there is potential in the sustainability features, we may need to rethink the app’s core value proposition to align more closely with user needs and market demands.